Important Uploader Information

Updated 04.05.07

We pushed out an update this morning which should resolve any issues associated with the Javascript errors.  Please let us know if you're continuing to see some problems!

Please read this important browser compatibility update: in order for uploading of videos and images to work correctly, you must have JavaScript enabled in your browser. If you don't have JavaScript enabled, you may find that uploading images and videos will not work correctly.

Here are some brief instructions for enabling JavaScript in various browsers:

Internet Explorer 7.X

1. Click on the 'Tools' button located in the upper right part of the screen (next to the gear icon)
2. Select Internet Options.
3. Click on the 'Security' tab
4. Click on the 'Custom Level...' button.
5. Set the option 'Active scripting' to 'Enable' and click OK.
6. Click 'Yes'.
7. Refresh the page.

Internet Explorer 5.X and 6.X

1. Select 'Tools' from the top menu
2. Choose 'Internet Options'
3. Click on the 'Security' tab
4. Click on 'Custom Level'
5. Scroll down until you see section labled 'Scripting'
6. Under 'Active Scripting', select 'Enable' and click OK

Internet Explorer 4.X

1. Select Internet Options from the View menu.
2. Click the Security tab.
3. Click Custom.
4. Click Settings.
5. Scroll down to locate Scripting.
6. Click Enable for Active Scripting.
7. Click OK.
8. Click Reload.

Mozilla Firefox 1.5 and Firefox 2.X, and Flock

1. Select Options from the Tools menu
2. Click on Content
3. Click on the check box "Enable JavaScript" and Click OK.
4. Refresh the page.

Mozilla Firefox 1.X (earlier than 1.5)

1. Select Options from the Tools menu
2. Click Web Features in the Options list.
3. Under the Web Features section, check the box next to Enable JavaScript.
4. Click the Advanced button to open the Advanced JavaScript Options box.
5. Check the boxes under Allow scripts to section that you want to allow.
6. Click OK.

Apple Safari for Macintosh

1. Select 'Safari' from the top menu
2. Choose 'Preferences'
3. Choose 'Security'
4. Select the checkbox next to 'Enable JavaScript'
5. Click Reload

Opera 6.X, 7.X, 8.X, 9.X

1. Click the Tools menu
2. Select Preferences
3. Click on the Advanced tab
4. Click on the Content option
5. Check the 'Enable JavaScript' checkbox
6. Click the OK button
7. Refresh the page.

Netscape 7.X

1. Select Preferences from the Edit menu.
2. Click the arrow next to Advanced.
3. Click Scripts & Plugins.
4. Check Navigator beneath "Enable Javascript for".
5. Click OK.
6. Click Reload.

Netscape 6.X

1. Select Preferences from the Edit menu.
2. Click Advanced
3. Check Enable JavaScript for Navigator
4. Click OK.
5. Click Reload.

Netscape 4.X

1. Select Preferences from the Edit menu.
2. Click Advanced.
3. Check Enable JavaScript
4. Click OK.
5. Click Reload.

AOL

1. From the My AOL menu, click Preferences
2. Click WWW
3. From the Security tab, click Custom Level
4. Scroll down to Active scripting
5. Click Enable (or Prompt)
6. Click OK.
7. Close Preferences

For More Help

Here are some sites outside Photobucket that provide information on enabling Javascript on various browsers:

Google: answers in support of AdSense

Mr Ed's computer help page

Translation Expert's help pages

If you run into difficulties, or need specific help, please go to our contact page. We sincerely apologize if this JavaScript requirement caused you difficulties.

Comments

[Brandon Pate]

I did all that and I still can't upload.

[Marilyn]

HELP!!! I'm having the same problems as everyone else! all I want to do is send picture comments to my friends!!!

[Tami]

For some reason, I have mobile on my laptop, even though I'm not on the phone.

Why is that?

[Rita Chand]

Hi.I tried to load my slideshow on my imesh profile. but was unsucessful.Can you please give me instructions how to load my images in my imesh profile.

Thanks. RITA .

[Jen]

Hi Forpetesakes. The best thing to do is to contact tech support through the forums at http://forums.photobucket.com or via email, support@photobucket.com.

They're always happy to help. Thanks for using Photobucket.

Jen

[forpetessakes]

I've got everything I need but can't get my pictures onto Experience Project. Java, etc. is enabled...All that shows up is the actual code....duh! So what am I doing wrong?

[Jen]

Thanks for the comment Jennifer.

For all technical/editing questions it's best to go to our tech support forums

http://forum.photobucket.com.

Or email them at support@photobucket.com. They're happy to help over there! Thanks!

Jen

[Jennnifer]

I HAVE BEEN TRYING TO UPLOAD PHOTOS FOR TWO DAYS NOW AND THE UPLOAD BROWSER IS NOT COMING UP...TRYED EVERY THING ALL SETTING ARE CORRECT...SO WHAT TO DO NOW????????????????PLEASE HELP!!!!
WHOULD LOVE TO BE ABLE UPLOAD MORE PHOTOS TO SHARE WITH FRIENDS AND FAMILY.. THANKS!!

[Andy]

I can no longer upload images to Photobucket in Opera. I checked the javascript settings etc. with no luck. I have to upload using Firefox, then switch back to Opera.

Also what genius decided the default auto image resize on upload in the new uploader should be set to 'tiny'? I spent ages uploading my latest photos only to find them all resized to 100 pixels, and had to delete and upload again.

This seems like a very ill-thought out upgrade to Photobucket.

[elizabeth v. alviento]

I've tried enabling my javascript. The browse button isn't there. I can't upload any pictures. Any suggestions?

[REDEYE]

Hello,

As the others have mentioned.

I have been using photobuckets for over a year but my upload option has disappeared???

Can you help me find it so I can upload pictures???

Thanks,
REDEYE

[Sylvia Wallace]

I have all that is required for my browser to upload .
I tell you I have no browser boxes to click onto.
How do I get them back so I can upload photo's?

[Sylvia Wallace]

I am having same trouble as several others I see.
For over year been using my browse buttons to upload pictures for my space.
Well, my browse buttons have disappered can you help????

[CAri Kasulinous]

I an having a hard time uploading the pics i am sending from my cell phone. I am getting a confirmation telling my pics were sent successfully and photobucket is sending me one telling me they received it however it is not uploading on my acct. HELP PLEASE

[joey]

i have trouble with the url it wont save my pictures

[katharine]

Like most everyone else, I cannot find the browse button to upload my photos, I use Internet Explorer 7.X and I've done the instructions above and it still hasn't shown up. Can anyone help?

[Melissa]

I can't upload any new pictures. The browse button isn't there, upload is, but no browse. Any suggestions?

[ahmed]

hello

[Anita]

Hi

I've been using Photobucket for a few months now. Everything was fine up untill a about 10 days ago.
The first thing that started going wrong was... 9 times out of 10, when I log in. Just as the page finishes loading. Internet Explorer 7 will say it needs to close. One the rare occasions it doesn't... I click on view all. And just as the images have loaded.... IE7 needs to close. On the rare occasion it doesn't....
Everything is then on - Go Slow.
Animations freeze, Images disappear.
And if I manage to get through all that....
I try to put a picture or animation on the forum I use. Only to find IE7 goes compleatly bonkers. I can't even begin to describe all the strange things it does.
And of course... Then IE7 has to close.
I have plenty of space on my Photobucket account.
I have deleted all my temporary Internet files, I have Broadband, I don't have any problems with IE7 when I'm not trying to use Photobucket. I don't have any other problems with my PC. I'm fed up and I'm ready to scream.
Thank You!

[lildorkyme]

my browse button does not appear. help!

[kosie]

hi im kosie

[beekie]

Hello, is there a problem with photobucket? For the last couple of weeks, even getting to my album is a problem. It takes forever to load or never does. My internet connection is high speed with windows xp and all other websites come up very fast?? Thank you for any help!

[natalie]

Ive tried enabling my javascript, but i dont seem to have any of the exact options you've listen above, yet i have Internet Explorer. I still cant see the browse button.

[Dakota]

I can't upload any new pictures. The browse button isn't there, upload is, but no browse. Any suggestions?

[TOD]

NEED TO PUT MY PICS/SLIDE SHOW ON MYSPACE. HAD IT BEFORE BUT,I DON'T NOW. SO WHAT DO I DO,PLEASE TO PUT IT BACK THERE?

"THANKS"

TOD128